REZCLICK ONLINE RESERVATION SOFTWARE




Flamig Farm, Inc
7 Shingle Mill Road, P.O Box 246 West Simsbury, CT 06092
860-658-5070

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FLAMIG FARM REFUND/CHANGE POLICIES

Because our programs are so popular and changes to enrollment cause significant disruptions to our procedures, we've implemented the following policies:

 

Haunted Walk Thru Refunds/Changes

Thank you for purchasing tickets for our Halloween Walk Thru. This is our annual fundraiser to be able to feed all the animals over the cold winter months while the farm is closed. If you need to change your date/time you may log into your account and switch it if spots are available.  Please note there are no refunds.  In the event of bad weather, please be flexible and available for the Sunday rain date. (You will be notified by email if we need to reschedule) Please arrive on time for your scheduled time. If you are unable to use your tickets please give them to a friend. 
Again, THANK YOU for supporting Flamig Farm!

Santa Tickets Refunds/Changes

Due to the high demand and limited space there are no cancellations or refunds. If you need to cancel and you give us time to reach out to the wait list and we can fill the spots then we will refund you. Please note: This is an ALL weather event so dress accordingly. Santa will be inside the party room but the rest of the event takes place outside. Boots are recommended. In case of a blizzard we will either refund you or fit  you in another time. We will notify you of this change by email. If you are unable to use your tickets please give them to a friend. 

 

 

Children's Program Refunds

Refunds are possible up to two weeks prior to the first date of your session, IF we can fill your spot. A refund processing fee of $50.00 will always apply per week/per child.

Camp Refunds and Changes

Session changes are possible up to two weeks prior to the first date of your originally scheduled session, IF we can fill your spot and we can accommodate your requested change. A session change fee of $75.00 will always apply.